Information

Welcome to Raven Falls. Here you'll find important information about our store, policies, and services. Information on gold and gold types please see our customer services page

PAYMENT

We currently accept Paypal - you do not require a paypal account to make a payment

Shipping Information

UK Shipping costs are FREE with orders over £50

Shipping costs £4.99 under £50

EU Countries shipping is £14.99

International shipping is £23.99

We offer reliable shipping to ensure your orders arrive safely and on time. Standard delivery typically takes 5-7 business days within the UK, and you'll receive tracking information once your order ships.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs and or courier/postal issues.

Payment Methods

We (Paypal) accept all major credit cards and secure payment methods to make your shopping experience convenient and safe.

Privacy & Security

Your privacy is important to us. We use secure encryption to protect your personal information and never share your details with third parties.

Store Policies

Please review our terms of service, return policy, and privacy policy for complete details about shopping with Raven Falls.

Need Help?

If you have any questions or need additional information, please don't hesitate to contact us.